Troubleshoot a Search Center
Common fixes when a search center is empty, private, or not showing up.
The Page Says It Isn't Publicly Available
The hosted page only renders when Publish a public page is on and authentication is None. If you've made the center private, that message is expected — embed it on your own site with an access token instead.
Search Returns Nothing Useful
Answer quality mirrors the dataset. Confirm the connected dataset has real, indexed content, and refresh it after you change your source.
The Embed Doesn't Appear
- Make sure the host page includes a
<div id="seekdown-assistant-root"></div>container. - For a private search center, check the access token and that your domain is listed under
Allowed origins.
I Need to Change the Dataset
The dataset is chosen when you create a search center and isn't editable afterwards from its settings. To search different content, point the dataset's capture jobs at the new source, or create a new search center on the right dataset.
Related Docs
- Deploy an assistant — the embedding mechanics in detail.
- Contact Support