User Guides
Practical articles for building better website AI assistants, AI search, cited answers, and fresh content workflows.
AI Search
Analytics & Optimization
Buying Guide
Content Freshness & Recrawling
- How an AI assistant stays updated when your website changesChanging a page does not instantly change an assistant's answer. The new text must be captured, processed, and indexed in the dataset the assistant uses.Read guide
- Keep an AI chatbot updated from your websiteIf your chatbot depends on website pages, repeatedly exporting and uploading those pages creates unnecessary work. A website data capture job can revisit the approved sections and...Read guide
- What is a recurring website crawler?A recurring website crawler revisits a defined set of web pages on a schedule. In Seekdown, a website data capture job retrieves the allowed pages and processes their content into...Read guide
Content Strategy
Crawling & Data Extraction
- AI data extraction from web pagesExtraction should begin with a decision, not a crawler: what record do you need at the end?Read guide
- How to extract product names, specifications, and prices from web pagesProduct pages look consistent until you inspect variants, sale prices, units, and missing specifications. A useful extraction process preserves those distinctions rather than...Read guide
- How to turn unstructured website content into structured dataA web page is designed to be read, not to behave like a database row. Headings, prose, cards, and specification tables may all describe the same entity in different ways.Read guide
- How website crawling keeps answers freshA website crawler does not answer visitor questions. It supplies the current source material that an assistant can search.Read guide
Customer Support
- Why is my website losing customers?Why visitors quietly leave when they can't find an answer — and how to stop the silent leak.Read guide
- Handle repeated support questions with a website AI chatbotAn AI chatbot for customer support should not be measured by how many messages it produces. It is useful when it gives a supported answer to a routine question and recognizes when...Read guide
- Keep AI support answers aligned with current documentationSupport content changes for concrete reasons: a setup step moves, a policy gains an exception, or a release removes an old workaround. An assistant will not use that change until...Read guide
Document & PDF Search
- AI PDF search for long documentsA 150-page manual may contain the answer, but downloading it and guessing the right phrase is a poor search experience. AI PDF search lets a reader ask a question in normal...Read guide
- Let visitors ask questions about documentsA document library often makes visitors download several files before they know which one contains the answer. A question interface can shorten that path while keeping the original...Read guide
- Multi-document AI searchSearching many files is useful when a question spans a handbook, policy, price list, and setup guide. It becomes risky when the files describe different audiences, dates, or...Read guide
Documentation & Knowledge Base
- AI documentation searchDocumentation readers often know what they want to do but not the name of the page that explains it. AI documentation search can accept the task in the reader's words and return an...Read guide
- Keep AI answers in sync with your documentationPublishing a documentation change and refreshing an assistant are two separate events. A recurring capture job connects them by revisiting the selected docs and processing the...Read guide
- Turn a knowledge base into an AI assistantA knowledge base is ready for an assistant when its articles contain current, approved answers. The assistant adds a question interface; it does not repair contradictory policies...Read guide
Ecommerce AI Assistant
- Ecommerce AI search for product discoveryA shopper may know the requirements but not the category name or filters your catalog uses. Ecommerce AI search can translate that question into a source-backed answer, provided...Read guide
- How an ecommerce AI chatbot answers product questionsAn ecommerce AI chatbot should answer from product and policy content selected by the store, not from a general guess about the item.Read guide
- Use a WooCommerce AI chatbot for product answersA WooCommerce store already publishes product descriptions, specifications, categories, and policies. A website AI chatbot can make those public sources easier to query, but it...Read guide
Launch & Maintenance
Search Center
- Build a documentation Search CenterA documentation Search Center gives readers one place to ask implementation questions across selected guides. Build it around the maintained documentation boundary, not the entire...Read guide
- Choose content for a Search CenterA Search Center can only answer from its connected dataset. Choose that content by the questions the page should answer, not by the number of pages you can capture.Read guide
- Configure Search Center retrievalSearch Center retrieval settings control how much of the selected dataset can feed an answer. Change them with a repeatable question set, not by judging one response.Read guide
- Create a Search Center from website contentTo create a Search Center, first prepare a memory dataset with real content. You then choose that dataset, name the page, create its public link, and verify a known answer.Read guide
- Customize a Search CenterCustomize a Search Center around the search task: identify the content clearly, suggest useful questions, and keep the result page easy to scan.Read guide
- Embed a Search Center on your websiteUse the generated Embed code when the Search Center should appear inside a page you control. The embed needs the Seekdown runtime, one container, and the Search Center's srch-… ID.Read guide
- Fix common Search Center problemsStart troubleshooting at the failed stage. Page access, dataset contents, retrieval, embed code, and source freshness are separate parts of the Search Center workflow.Read guide
- Keep Search Center answers currentA Search Center reads from its connected memory dataset. Updating a website page does not update the answer until the relevant capture job processes the new content.Read guide
- Keep a Search Center privateA Search Center is public by default when authentication is None. To restrict access, switch to API or OIDC, pass a valid token in the embed, and allow only the intended website...Read guide
- Publish and share a Search CenterA hosted Search Center gives visitors a URL they can open without navigating through the rest of your website. Publish it only after the page, answers, and source links pass an...Read guide
- Search Center vs AI assistantChoose a Search Center when visitors should go to a dedicated page to search. Choose an AI assistant when questions should be answered within the page they are already using.Read guide
- Test a Search Center before launchA Search Center is ready when its intended audience can open it, complete representative searches, verify the sources, and recover from unsupported questions. A polished answer to...Read guide
- Translate a Search CenterThe Translations settings localize the Search Center interface: its buttons, labels, placeholder, error states, and other visible messages. They do not translate the source...Read guide
- What is a Search Center?A Search Center is a full-page search experience built on one memory dataset. Visitors ask a question, receive a concise answer, and can open the documents used to support it.Read guide
- Write useful Search Center suggestionsSearch Center suggestions are clickable example questions shown below the search box. Their job is to help a new visitor understand what can be searched and start with a useful...Read guide
Trust & Accuracy
- Check privacy and security before adding an AI chatbotBefore adding a chatbot, document what it can read, who can load it, what visitor data is recorded, and where questions requiring private information should go.Read guide
- Keep private content out of public AI answersThe safest way to keep private content out of a public answer is not to place it in the public assistant's dataset.Read guide
- Reduce hallucinations in a website AI assistantAn unsupported answer can enter at several points. The source may be missing, retrieval may select the wrong page, two pages may conflict, or the response may add a claim that the...Read guide
- Test whether your website AI assistant gives useful answers"Looks good" is not a repeatable acceptance test. A useful answer must address the question, stay within the approved source, preserve important conditions, and help the visitor...Read guide
- What an AI chatbot should do when it does not know the answerA chatbot should not hide uncertainty behind a longer answer. When the approved sources do not support a response, the useful behavior is to explain the limit and offer a next step...Read guide
- Why website AI answers need source citationsA citation does more than make an answer look trustworthy. It lets the visitor inspect the rule, exception, procedure, or specification in its original context.Read guide
Website AI Assistant
- AI chatbot vs AI assistant for a website"Chatbot" describes an interface more often than a capability. Two chat bubbles can behave very differently: one follows a fixed decision tree, while another searches selected...Read guide
- Use your website content in an AI assistantPeople often call this "training an AI assistant", but the practical Seekdown workflow is to capture approved pages into a memory dataset and connect the assistant to that dataset....Read guide
- What is a website AI assistant?A website AI assistant lets visitors ask questions in their own words and receive answers based on selected website pages, documents, FAQs, and other approved content.Read guide
WordPress AI Assistant
- Add an AI chatbot to WordPressYou do not need to rewrite a WordPress theme to add a Seekdown assistant. The documented deployment uses a WordPress plugin that accepts the assistant configuration and supports...Read guide
- Keep a WordPress AI chatbot updatedThe WordPress plugin displays the assistant. It does not by itself refresh the website content in the connected dataset.Read guide
- What to look for in a WordPress AI chatbot pluginA WordPress plugin can install a chat interface, but the interface alone does not explain where answers come from or how they stay current.Read guide