Search Center

Publish and share a Search Center

One verified Search Center link branching to website navigation, support messages, and bookmarks
One verified Search Center link branching to website navigation, support messages, and bookmarks

A hosted Search Center gives visitors a URL they can open without navigating through the rest of your website. Publish it only after the page, answers, and source links pass an anonymous-access test.

Check the publishing conditions

The hosted page opens publicly when:

  • Publish a public page is on; and
  • Search center authentication is set to None.

If API or OIDC authentication is enabled, anonymous hosted access is intentionally unavailable. Use an authenticated website embed instead.

Copy the correct URL

Use Copy public link from the Search Center list or copy the read-only Public link from General. The address follows this shape:

https://saas.seekdown.ai/search/srch-example123/your-link-name

The srch-… value identifies the Search Center. The link name is the readable part and can change without becoming the identity of the page.

Test as a visitor

Open the URL in a private browser window where you are not signed into the dashboard.

TestPass condition
Anonymous loadThe search page opens without dashboard credentials
Known questionThe approved answer and expected sources appear
Unsupported questionThe result does not invent missing information
Source cardThe original document opens correctly
Narrow screenSearch, suggestions, answer, and cards remain usable
A public Search Center in a mobile-width layout with suggestions and a sample answer
A public Search Center in a mobile-width layout with suggestions and a sample answer

Use descriptive link text such as Search our documentation or Find an answer. Suitable placements include the main navigation, documentation header, support page, onboarding material, and replies to common questions.

Do not hide the destination behind a vague Learn more link. Visitors should know they are opening a search page.

Check the dataset before anonymous publishing

Authentication set to None makes the connected content available through public questions and source links. Do not publish a dataset containing private or draft material.

Keep one canonical URL in your navigation and records. After changing the link name or access settings, retest every prominent placement.