Search Center

Customize a Search Center

Configuration controls shaping the masthead, suggestions, search behavior, and appearance of one page
Configuration controls shaping the masthead, suggestions, search behavior, and appearance of one page

Customize a Search Center around the search task: identify the content clearly, suggest useful questions, and keep the result page easy to scan.

Open the Search Center and work through its configuration tabs. The available settings focus on a public search page; conversational settings such as greetings and forms are not part of this surface.

Set the page identity

Use General for the masthead and public address.

SettingPractical useVerification
Publish a public pageMakes the hosted page available when access is publicOpen the public link in a private browser window
Link nameAdds a readable ending to the public URLCopy the link and confirm it resolves
Search center titleStates what visitors can searchCheck the heading above the search box
LogoIdentifies the organization or content setCheck desktop and narrow layouts
DescriptionExplains the scope in one short sentenceConfirm it does not promise unsupported topics

Configure search behavior

Under Search, choose whether every answer can use the full dataset. If that option is off, set Documents retrieved per search to limit how many records feed a response.

Remember previous searches between visits is off by default. Leave it off for a clean search experience, or turn it on when returning visitors need continuity.

Replace sample suggestions

New pages begin with example queries. Replace them with questions that represent real visitor tasks and that the dataset answers well.

Avoid vague prompts such as “Tell me more.” A suggestion such as “Which file formats can I upload?” sets a clear expectation and provides a useful acceptance test.

Apply appearance and translations

Use Appearance for the theme and color palette. Use Translations for interface labels and messages. Test both the initial search state and a completed result in every supported language.

A customized Search Center in a narrow layout with a search field, suggestion chips, and sample result
A customized Search Center in a narrow layout with a search field, suggestion chips, and sample result

Review the public result

Customization is complete when a new visitor can answer three questions without prior context:

  1. What content does this page search?
  2. What kind of question can I ask?
  3. Where can I verify the answer?

Run one suggestion, inspect the overview and source cards, and repeat at mobile width. Visual changes should clarify the search experience without hiding the cited documents.